FAQ

General Information

- What currency are the prices in?

All prices are in USD.

 

- Do you have a physical storefront?

Unfortunately, at the moment we only run the online store with the domain name of clothingpurchasing.com.  Please follow our Instagram @clothingpurchasing for the most recent product release info and news.

 

- What gender is clothingpurchasing’s clothing made for?

clothingpurchasing's apparel is primarily designed for menswear, but it's also versatile for girls. We recommend you check our size chart.This will help you choose the size that's best for you.

Orders & Delivery

- Where can you ship to?

We provide worldwide shipping and are able to deliver to most international locations, which currently includes 169 countries around the world.

 

- Where do you ship from?

It depends on the customer’s specific order, as we have multiple warehouse locations. Most of our products are shipped from Hongkong.

- What are your delivery options and shipping costs?

We are currently partnered with DHL and USPS as our shipping services providers.

• Standard: 3 - 11 business days | Free for orders above $79. Flat $10 shipping rate for orders below $79.
  

- Why has my order still not shipped?

Orders are typically shipped within 3 business days. If your order hasn't shipped after 3 business days, please reach out to our support team (support@clothingpurchasing.com) and one of our customer representatives will be happy to assist you with your order.

 

- How do I track my order?

Visit our Order Tracking page and track your order with your order number, and phone number or email address.

 

- Do I need to pay customs fees?

For All Customers: Tax-Free

 

Products

- Will sold-out products be re-stocked?

About 60% of sold-out products will be restocked in 2 - 3 weeks. You can sign up to be notified when your favorite products are restocked via the sign-up button on the product page.